Jakob Nielsen Got It (Mostly) Wrong | Useful Usability
Posted in Delicious Links on November 3rd, 2010 by Rafael Montenegro
"Do not assume, as Jakob Nielsen’s Alphabetical Sorting article implies, that A-Z listings are usually not the best way to present a list to users. Instead, carefully evaluate your typical users and their tasks, based on the following listing selection parameters, and make a more informed decision about whether to use A-Z listings, or something else."